➡ Frequently Asked Questions
1. How long does delivery take?
Delivery time depends on the destination country.
🇫🇷 France: 7 to 10 business days
🇪🇺 Europe: 7 to 12 business days
🌍 International: 8 to 15 business days
Delivery times may vary slightly depending on customs or demand.
A tracking number is sent by email as soon as the shipment is dispatched.
2. When will my order be shipped?
Orders are prepared within 24 to 72 working hours after payment confirmation.
Once shipped, you will receive an email with your tracking number .
3. How can I track my order?
As soon as your order is shipped, you will receive an email containing your tracking number .
You can track your parcel directly through the carrier.
4. Do magnets damage the hijab?
No.
Unlike pins, hijab magnets hold the veil without piercing the fabric .
They are designed to:
✔ hold firmly
✔ protect the fabric
✔ Remain discreet and elegant
5. What should I do if I receive a defective product?
If your product arrives damaged or incorrect, contact us within 48 hours of receipt .
We will proceed to:
• a replacement
Or
• a refund
6. Can magnets be used with all hijabs?
Yes, they work with most fabrics:
• cloth
• jersey
• silk
• cotton
• muslin